Administration

​The Office of the President provides leadership to SUSS in pursuit of its Vision and Mission, and oversees the overall operations of SUSS. Within the Office of the President are the following:

• The Advancement team engages and inspires the community, and secures philanthropic resources to achieve the university’s goal of nurturing socially-minded students to make a difference to the community.  It is headed by a Director and works with our Schools and Departments to further these objectives.
• The Human Resources department supports the Office of the President in spearheading HRM and HRD initiatives and processes to manage and develop human resources in alignment with SUSS' goals.
• The Finance & Business Partnership department supports the development of SUSS’ corporate plan and coordinates resource allocation through advising and collaborating with management, schools and departments.
• Internal Audit provides independent objective assurance and consulting services designed to add value and improve SUSS operations. It helps SUSS accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.​​​
• Campus IT Services ​​provides in-house application development services and maintains SUSS’ growing IT infrastructure. The Division manages the Application D​evelop​ment Department which supports overall IT applications needed by SUSS, including the maintenance of the current systems, the new software application implementations and system u​pgrades. It also oversees the IT Operation Department which supports SUSS​’ infrastructure, including network connectivity, internet access, servers and applications availability.​​

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Clusters

• The Academic Cluster formulates, implements and reviews academic policies and programmes with an eye on quality, timeliness and sustainability. It achieves its objective with support from the schools, centres and offices.
• The Administrative Cluster formulates, implements and reviews administrative policies, processes and procedures to provide effective and efficient administrative support services for the University. It achieves its objectives with the support from the administration offices.
• The Learning Services Cluster​ supports the delivery of high-quality academic programmes through educational initiatives, innovative pedagogies and learning technologies.​​
• The Vice President (Corporate Services) helps to oversee some of the corporate functions of the University.
• The Office of Strategic Partnership and Engagement is instrumental in aggregating and coordinating partnerships and collaborations with industry leaders, business communities, organisations, academic institutions and policymakers. It also works closely with internal stakeholders to articulate and drive the University’s value proposition and creation that furthers the University’s vision and mission. The cluster comprises the External Relations Department and Communications & Marketing Department.

​The Vice President (Corporate Services) ​leads and synergises the departments in the Corporate Cluster to provide a range of capabilities that reinforces the common goals of the University. The Office of CS​ ​oversees the following University corporate functions and departments:​

• Business Intelligence and Analytics​ oversees the digital warehousing of critical data and the implementation of institutional research and analytics projects. It aims to build up the analytics capability of the University and inculcate a culture of data-driven and evidence-based decision-making and planning.​
• Campus Planning and Development works with various stakeholders to masterplan, design, review and implement the space programme and requirements for the development of SUSS' new campus, buildings and facilities to support the university’s academic, administrative and student activities.
• The Enterprise Risk Management function was formed in 2021 to facilitate the co-ordination of the ERM process and provide guidance on the management of risks across SUSS.
• The Infrastructure function​ manages the university's infrastructural requirements and developments, and the support services for its campus facilities and occupants. It aims to create and manage a green, safe and secure physical environment, conducive for learning, research, teaching and working.
• Organisational Excellence operate​s a system of quality assurance reviews for the different schools and departments in order to deliver quality assurance functions, based on SUSS’ Vision and Mission statements.
• Strategic Planning & Scanning ​provides support in the formulation and implementation of the University's strategy. Key planning activities driven by the unit include sensing, planning retreats, workplan formulation and corporate performance management.​

The Office of Vice President (Learning Services) supports​ delivering high-quality academic programmes through educational initiatives, innovative pedagogies and learning technologies to provide an exceptional learning experience for our students. The VPLS office oversees the following departments: ​​

• ​​​Digital Library Services also known as SUSS Library​ provides access to information resources and delivers engaging and innovative services and technologies to support the research, teaching and lifelong learning activities of the University community.​​
• The Educational Media & Resources department works closely with Schools to develop courses which will provide the best e-learning experience for our students, enabling them to learn anytime, anywhere and on any device.
• The Learn​ing Technology & Services​ department provides technical services, technology training and service desk support for our learning management systems, and spearheads the development of mobile learning technologies and applications that enhance our students’ learning experience.
• The Online Learning​​ unit spearheads SUSS' efforts for a flexible learning environment by working with Schools to offer fully online courses to students as part of their undergraduate studies.

​​​​​The Provost heads the Academic Cluster, which formulates, implements and reviews academic policies and programmes with an eye on quality, timeliness and sustainability. It achieves its objectives with the support of the Provost's Office, in conjunction with the schools, centres and offices.​

• The Office of the Provost supports the Provost in the formulation, implementation and review of academic policies and programmes, with an eye on quality, timeliness and sustainability.​​​
• The School of Humanities and Behavioural Sciences oversees a range of courses and degree programmes in the Humanities and Behavioural Sciences for SUSS students.
• The School of Business offers various business and business-related programmes designed to prepare managers and leaders in the highly competitive business world.
• The S R Nathan School of Human Development aims to transform and enrich lives through lifelong learning and exposure to diverse social disciplines.
• The School of Law is focussed on helping people bring their experience and desire to help others in their new careers as lawyers to the community.
• The School of Science and Technology offers a wide range of industry-relevant academic programmes that include aviation maintenance, infocomm technology, multimedia, aerospace engineering, biomedical engineering, electronic engineering, human factors, facilities and events management and mathematics.
• The College of Interdisciplinary and Experiential Learning develops and oversees the delivery of the SUSS Core Curriculum for all programmes in SUSS to equip students with essential values, skills and knowledge that prepare them for complex and dynamic futures. CIEL comprises two subunits, Core Learning and Experiential Learning.​​
• Graduate Studies is the administrative body and source of information for graduate education at SUSS.
• The Teaching and Learning Centre promotes excellence in teaching by supporting and implementing educational initiatives and innovative pedagogies.
• The Centre for Applied Research undertakes, administers and facilitates research and related activities.
• The Student Success Centre is committed to empowering students in developing their personal ​and professional potential to achieve success in life. The Centre oversees non-academic student affairs as well as student welfare matters, which are supported by the Career Development Office, Office of Entrepreneurship and the Office of Student Life.
• The Centre for Chinese Studies​ aims to raise awareness and understanding of the Chinese language, culture and contemporary Chinese society through its programmes, courses, research, publications, events/activities and external relations.​The Centre for Chinese Studies ​
• The Centre for Continuing and Professional Education manages the continuing education and training initiatives of SUSS. It promotes continuing and professional education by identifying industry needs and working with the Schools to package or develop courses to meet these needs.​​
• The ​​Centre of Excellence for Social Good aims to be the national capability builder for the non-profit sector. This includes the strengthening of philanthropic capacity of the 3P sectors, and the enhancement of volunteer capabilities to meet their needs. ​
• Centre of Excellence for Behavioural Insights at Work is a Centre of Excellen​ce focussed on the science of workplace behaviour and mindset change. We support national priorities by bringing together SUSS experts to research, train, and consult on areas such as safety and human capital at the workplace.​

The Registrar heads the Administrative Cluster, which formulates, implements and reviews administrative policies, processes and procedures to provide effective and efficient administrative support services for the University. It achieves its objectives with the support of the following offices:

• Student Recruitment and Admissions administers matters pertaining to the promotion of SUSS’ graduate and undergraduate programmes, student recruitment activities, admission of new students and management of the student awards scheme including scholarships, sponsorships and study grants.
• Academic Services provides academic-related services to the faculty, associates and students in the areas of student records, curriculum administration, course materials management, assignment and examinations, class scheduling, and appointment of associate faculty.
• Alumni Relations​ acts as a "bridge" between alumni and the school by serving as the first point of contact for students and alumni, enhancing overall support and services and relationship-building with its alumni.​
• Associates Management oversees the appointments and onboarding of SUSS associate faculty. Handles associated operational matters as well as facilitates engagement events. Collaborates with Provost Office and schools to drive hiring and retention strategies. Ensures that the compensation and benefits for associate faculty are attractive and in compliance with statutory requirements.​

​​​​​The Office of Strategic Partnership & Engagement is instrumental in aggregating and coordinating partnerships and collaborations with industry leaders, business communities, organisations, academic institutions and policymakers. It also works closely with internal stakeholders to articulate and drive the University’s value proposition and creation that furthers the University’s vision and mission. The cluster comprises the External Relations Department and Communications & Marketing Department.

• The Communications & Marketing department leads the university's strategic brand, communications and marketing strategy including media relations, crisis communications, and internal communications.
• The External Relations department develops, coordinates and facilitates strategic partnerships in Singapore and beyond on behalf of SUSS.​​