Singapore University of Social Sciences

GSP215 Applied Interpersonal Communication and Conflict Management teaches the fundamentals of Interpersonal Communication. The course is designed to help students communicate effectively, engender positive relationships and solve workplace interpersonal communication issues. The course is relationship-centred, which means that the objective of studying communications is to build a positive and productive connection with others. The course is split into two segments: 1) Interpersonal Communication theories for relationship development and conflict management, and 2) Nonverbal Communication to foster relationship development. The course is grounded in theories that are practical and usable when communicating professionally with another. Students will learn how to strategically manoeuvre their verbal/nonverbal communication to achieve a specific purpose (i.e., persuade, negotiate or establish intimacy).