Cognitive Systems Engineering

CET Course | SkillsFuture Claimable Course

Synopsis

As technology advances, humans are required to work within complex systems environment with multiple interacting factors. Often decisions have to be made within compressed time and errors in decision making could lead to dire consequences. This course deals human performance within complex socio-technical systems, such as power plants or traffic control stations. Students will better appreciate how interacting variables in complex systems affect decision making and work performance. The focus is on describing and applying various tools for analyzing complex work environments as well as cognitive requirements of work to uncover the information required for making design decisions.

Level: 3
Credit Units: 5
Presentation Pattern: EVERY JULY

Topics

Cognition, Decision Making
Situation Awareness, Crew Resource management, Stress coping and performance
Cognitive tasks analysis, Principles of Human Centred Design
Automation
Fatigue Management, Shiftwork and Coping Strategies
Managing Error in Complex Systems, HFACS

Learning Outcome

Discuss human cognition, human behaviour, decision making processes and ways to evaluate human performance.
Illustrate how capabilities and limitations of human physiology and cognition affect performance.
Examine the various methods for assessing cognitive work performance.
Indicate how systems can be better designed through cognitive systems engineering principles.
Propose how human performance can be improved through applications of cognitive engineering and good design principles.
Evaluate factors that affect human performance and system safety and recommend better strategies of work.

Part-time Programmes / CET Courses

Singapore University of Social Sciences