Associate Professor Yuan Xuchuan

• Jokivuolle, E., Keppo, J., Yuan, X. Bonus Caps and Bankers’ Risk-Taking. Journal of Risk. 2024. Accepted. Available at: http://ssrn.com/abstract=2346602
• Zhan, W., Liu, J., Yuan, X., Huang, X., Jiang, M. The Optimal Decision of Service Provider Considering Extra Waiting Area Value-Added Services---Pooled or Dedicated? RAIRO - Operations Research. 2024. Accepted. DOI: https://doi.org/10.1051/ro/2024152
• Zhan, W., Yuan, X., Jiang, M., Huang, X., Zhao, L., Li, W. Operational decision-making of catering enterprises based on value-added services in waiting areas under different pricing strategies (in Chinese). Chinese Journal of Management. 2024. Accepted.
• Yuan, X. Understanding Complex Dynamics in Inventory Management with Endogenous Demand under Social Interactions: A Chaos Perspective. International Journal of Systems Science: Operations & Logistics, 2023, 10(1), Article 2225715. DOI: https://doi.org/10.1080/23302674.2023.2225715
• Yuan, X., Hwarng, H. B. Social Interactions in Service Operations: Demand-Inducing vs Congestion-Aggravating. Journal of the Operational Research Society, 2023. DOI: https://doi.org/10.1080/01605682.2023.2177566
• Yuan, X., Hwarng, H. B. Examining the Dynamics of Reactive Capacity Allocation through A Chaos Lens. European Journal of Operational Research, 2023, 308(2): 912-928. DOI: https://doi.org/10.1016/j.ejor.2022.12.012
• Yuan, X., Dai, T., Chen, G., Nagesh, G. Co-opetition in Service Clusters with Waiting-Area Entertainment. Manufacturing & Service Operations Management, 2021, 23(1): 106-122. DOI: https://doi.org/10.1287/msom.2019.0815
• Yuan, X., Nishant, R. Understanding the Complex Relationship Between R&D Investment and Firm Growth: A Chaos Perspective. Journal of Business Research, 2021, 129: 666-678. DOI: https://doi.org/10.1016/j.jbusres.2019.11.043
• Yuan, X., Hwarng, H. B. Stability and Chaos in Demand-Based Pricing under Social Interactions. European Journal of Operational Research, 2016, 253(2): 472-488. DOI: http://dx.doi.org/10.1016/j.ejor.2016.02.047
• Hwarng, H. B., Yuan, X. Interpreting Supply Chain Dynamics: A Quasi-Chaos Perspective. European Journal of Operational Research, 2014, 233(3): 566-579. DOI: http://dx.doi.org/10.1016/j.ejor.2013.09.025
• Yuan, X., Hwarng, H. B. Managing a Service Facility with Social Interaction: Stability and Chaos. Computers & Industrial Engineering, 2012, 63(4): 1178-1188. DOI: http://dx.doi.org/10.1016/j.cie.2012.06.022
• Gasimli, V., Jiang, M., Yuan, X., Mammadov, E., Sarkhanov, T. An Application of a Game-Theory Model Considering Loyal Customers and the Role of Rating Variances in Ebusiness Decision-Making Process. International Journal of Information and Management Sciences, 2022, 33(1): 55-76. DOI: https://doi.org/10.6186/IJIMS.202203_33(1).0004
• Ma, T., Jiang, M., Yuan, X. Optimize the Banker’s Multi-Stage Decision-Making and the Mechanism of Pay Contract Influencing on Bank Default Risk in the Long-Term Model. Sustainability, 2020, 12(4): 1400. DOI: https://doi.org/10.3390/su12041400
• Ma, T., Jiang, M., Yuan, X. Cash Salary, Inside Equity, or Inside Debt? The Determinants and Optimal Value of Compensation Structure in a Long-term Incentive Model of Banks. Sustainability, 2020, 12(2): 666. DOI: https://doi.org/10.3390/su12020666
• Ma, T., Jiang, M., Yuan, X. Pay Me Later is Not Always Positively Associated with Bank Risk Reduction - From the Perspective of Long-Term Compensation and Black Box Effect. Sustainability, 2020, 12(1): 35. DOI: https://doi.org/10.3390/su12010035
• Gasimli, V., Jiang, M., Yuan, X., Mammadov, E., Traore, S. The Informational Role of Average Rating and Variance of Customer Ratings in the Differential Patterns of Consumer Behavior. Human Systems Management, 2020, 39(1): 1-10. DOI: https://doi.org/10.3233/HSM-190528
• Li, C., Jiang, M., Yuan, X. Managing Service Capacity with Boundedly Rational Consumers under Social Interactions: A Chaos Perspective. Kybernetes, 2020, 49(3): 660-680. DOI: https://doi.org/10.1108/K-09-2018-0489
• Li, C., Jiang, M., Yuan, X. Managing Price and Service Rate in Customer-Intensive Services Under Social Interactions. Journal of Business Economics and Management, 2019, 20(5): 878-896. DOI: https://doi.org/10.3846/jbem.2019.10452
• Gasimli, V., Jiang, M., Yuan, X., Mammadov, E. The New Role of the Variance of Ratings on Decision-Making Process, Considering the Loyal Customer’s Different Preference in a Brand. International Journal of Information and Management Sciences, 2019, 30(4): 361-382. DOI: https://doi.org/10.6186/IJIMS.201912_30(4).0005
• Li, C., Jiang, M., Yuan, X. Managing Operations in Customer-Intensive Services with Forward-Looking Customers. Kybernetes, 2018, 47(10): 1941-1955. DOI: https://doi.org/10.1108/K-11-2017-0436

Invited Book Review

• Keppo, J., Yuan, X. Review of George M. von Furstenberg’s Contingent Convertibles - From an Academic Perspective. Global Credit Review, 2015, 5(1): 67-76. DOI: https://doi.org/10.1142/S2010493615500063

Selected Conference Papers

• Yuan, X., Hwarng, H. B., Qian, Q. Managing Service Operations with Quality-Conscious Consumers. 2018 Annual Meeting of the Decision Sciences Institute Proceedings, Chicago, IL, USA, 17-19 November 2018, 1065-1073.
• Yuan, X., Hwarng, H. B. Managing a Service System under the Influence of Social Interaction. Proceedings of the 42nd Annual Meeting of Decision Sciences Institute, Boston, MA, USA, 19-22 November 2011, 3641-3646.
• Yuan, X., Hwarng, H. B. Tradeoffs in Decision Making: A Shipping Choice Example. Proceedings of the 11th International DSI and the 16th APDSI Joint Meeting, Taipei, Taiwan, 12-16 July 2011.
• Yuan, X., Hwarng, H. B. Managing a Service System with Social Interaction: Stability and Chaos. Proceedings of the 41st Annual Meeting of Decision Sciences Institute, San Diego, LA, USA, 20-23 November 2010, 3661-3666.
• Hwarng, H. B., Yuan, X., Xie, N. Supply Chain Dynamics: Random, Chaotic, or Chaos-like? Proceedings of the 40th Annual Meeting of Decision Sciences Institute, New Orleans, LA, USA, 14-17 November 2009, 4171-4176.

Editorial Work & Book Chapter

• Hui Nee Au Yong, Xuchuan Yuan, Linda Low (eds). Series on China’s Belt and Road Initiative: Volume 15 - China’s Belt and Road Initiative: Going Global and Transformation in the Global Arena. World Scientific Publishing Singapore, February 2022. DOI: https://doi.org/10.1142/11871
  • Yuan, X., 2022. Chapter 1: Healthcare Collaboration Under the Belt and Road Initiative: Challenges and Opportunities. pp. 3-30. DOI: https://doi.org/10.1142/9789811221873_0001

  Newspaper Commentary

• Jussi Keppo and Xuchuan Yuan. How to Change Bankers’ Bonuses to Curb Excessive Risk-Taking. The Straits Times, July 23, 2017. https://www.straitstimes.com/business/invest/how-to-change-bankers-bonuses-to-curb-excessive-risk-taking

Case Research & Development

• Hwarng, H. B., Yuan, X. Zentaku Kogyo Company: Less is More. Ivey No. W36371. Canada: Ivey Publishing. 2024-04-08. https://www.iveypublishing.ca/s/product/zentaku-kogyo-company-less-is-more/01tOF000003MbVRYA0
  • Hwarng, H. B., Yuan, X. Teaching Note - Zentaku Kogyo Company: Less is More. I Canada: Ivey Publishing. 2024-04-08.
  • Hwarng, H. B., Yuan, X. 全拓工业：少即是多. Ivey No. W37345. Canada: Ivey Publishing. 2024-04-09.
  • Hwarng, H. B., Yuan, X. 全拓工業：少即是多. Ivey No. W37404. Canada: Ivey Publishing. 2024-04-12.
• Hwarng, H. B., Yuan, X. Guangzhou KingMed Diagnostics: Post-IPO Transformation. Ivey No. W25196. Canada: Ivey Publishing. 2021-10-18. https://www.iveypublishing.ca/s/product/guangzhou-kingmed-diagnostics-postipo-transformation/01t5c00000D62SpAAJ
  • Hwarng, H. B., Yuan, X. Teaching Note - Guangzhou KingMed Diagnostics: Post-IPO Transformation. Ivey No. W25197. Canada: Ivey Publishing. 2021-10-18.
  • Hwarng, H. B., Yuan, X. 金域医学：上市后转型. Ivey No. W28440. Canada: Ivey Publishing. 2022-03-23.
• Hwarng, H. B., Yuan, X. Din Tai Fung: The Art of the Dumpling. Ivey No. 9B16D007. Canada: Ivey Publishing. 2016-04-08. https://www.iveypublishing.ca/s/product/din-tai-fung-the-art-of-the-dumpling/01t5c00000CwqxRAAR
  • Hwarng, H. B., Yuan, X. 鼎泰豐：小笼包的艺术. Ivey No. 9B16DC007. Canada: Ivey Publishing. 2016-04-08.
  • Hwarng, H. B., Yuan, X. 鼎泰豐：小籠包的兿術. Ivey No. 9B16DT007. Canada: Ivey Publishing. 2016-04-08.
• Hwarng, H. B., Yuan, X. Shanghai Baolong Automotive Corporation. Ivey No. 9B12D021. Canada: Ivey Publishing. 2012-10-23. https://www.iveypublishing.ca/s/product/shanghai-baolong-automotive-corporation/01t5c00000Cwr26AAB
  • Hwarng, H. B., Yuan, X. 上海保隆汽车科技股份有限公司. Ivey No. 9B12DC021. Canada: Ivey Publishing. 2012-10-23.
  • Hwarng, H. B., Yuan, X. Teaching Note - Shanghai Baolong Automotive Corporation. Ivey No. 8B12D021. Canada: Ivey Publishing. 2012-10-23.

  Conference Presentations & Discussions

• The 8th Congress on Systems Science of China (CSSC2024), Wuhu, China, 17-19 May 2024
• Seminar at the School of Management, Shanghai University, China, 5 December 2023
• National Conference on Supply Chain and Operation Management (ISCOM 2023), Shanghai, China, 1-4 December 2023
• The 7th Congress on Systems Science of China (CSSC2023), Chongqing, China, 19-21 May 2023
• The 14th Chinese Academy of Management Annual Meeting (2019), Suzhou, China, 1-3 November 2019
• The 2019 Annual Academic Conference of the Stochastic Service Operations Management Branch of the Operations Research Society of China, Hefei, China, 5-7 July 2019
• The First Hujiang International Scholar’s Forum at the University of Shanghai for Science and Technology, Shanghai, China, 20-21 April 2019
• 20th International Conference on Electronic Commerce, Business School of Nankai University, Tianjin, China, 6-7 July 2018
• The 2nd Congress on System Science of China (CSSC2018), Beijing, China, 12-13 May 2018
• The Ninth China Finance Review International Conference, Shanghai, China, 16-17 July 2016
• First PKU-NUS Annual International Conference on Quantitative Finance and Economics, Shenzhen, China, 7-8 May 2016
• Ninth Annual Risk Management Conference, Singapore, 30-31 July 2015
• Seventh International IFABS Conference, Hangzhou, China, 26-29 June 2015
• 2015 China International Conference in Finance, Shenzhen, China, 9-12 July 2015
• NUS Risk Management Institute Research Seminar, 2 Feb 2015
• Eighth Annual Risk Management Conference, Singapore, 10-11 July 2014
• INFORMS Annual Meeting, Minneapolis, MN, USA, 6-9 October 2013
• 43rd Annual Meeting of Decision Sciences Institute, San Francisco, CA, USA, 17-20 November 2012
• INFORMS Annual Meeting, Phoenix, AZ, USA, 14-17 October 2012
• 42nd Annual Meeting of Decision Sciences Institute, Boston, MA, USA, 19-22 November 2011
• 11th International DSI and the 16th APDSI Joint Meeting, Taipei, Taiwan, 12-16 July 2011
• 21st International Conference on the Pacific Rim Management, Tainan, Taiwan, 9-11 July 2011
• 41st Annual Meeting of Decision Sciences Institute, San Diego, LA, USA, 20-23 November 2010

Working Papers

• Zhan, W., Yuan, X., Managing Dine-in and Delivery Services in Restaurant Operations: Single vs. Dual Channels. Under Review. Available at: https://ssrn.com/abstract=4931125
• Zhan, W., Yuan, X., Hwarng, H. B., Dynamics of Capacity Allocation: Proactive vs Reactive. Invited Chapter Prepared for Encyclopedia in Operations Management (by Elsevier).
• Yuan, X., Enhancing Consumers’ Purchase Experiences through Service Differentiations.
• Yuan, X., Cooperating Diagnostic Services in Hospitals by Independent Clinical Laboratories.
• Chung, S., Keppo, J., Yuan, X. The Impact of Volcker Rule on Bank Profits and Default Probabilities. Available at: http://ssrn.com/abstract=2167773
• Yuan, X., Hwarng, H. B. Tradeoffs in Decision-Making: A Shipping Choice Problem in Bulk Transport. Available at: https://ssrn.com/abstract=3681261
• Yuan, X., Hwarng, H. B., Qian, Q. Managing Service Operations with Quality-Conscious Consumers. Available at: https://ssrn.com/abstract=3680483

Research Grants

• Principal Investigator, Managing Service Operations Under Social Interactions: Capacity, Price, and Quality Decisions.MOE Start-Up Research Funding (Grant No. RFE23005), Ministry of Education, Singapore, 2023-2025.
• Principal Investigator, Service Operations Management under Social Interactions: A Complex System Perspective. National Natural Science Foundation of China (Grant No. 71502044), 2016-2018.
• Principal Investigator, Study on Service Operations Management under the Influence of Social Interactions. China Postdoctoral Science Foundation (Grant No. 2015M570300), 2015-2017.