Meilin Zhang

Associate Professor Zhang Meilin

Head, Master of Analytics and Visualisation Programme

School of Business

Tel: +65 6248 0462

Email: emhhbmdtZWlsaW5Ac3Vzcy5lZHUuc2c=

Educational Qualifications

  • Aug 2009 - Mar 2015
    PhD (Management), National University of Singapore, Singapore
  • 2009
    M.S., Computer Science, Beijing University of Posts and Telecommunications, Beijing, China
  • 2006
    B.S., Software Engineering, Beijing University of Posts and Telecommunications, Beijing, China

Academic and Professional Experience

  • 2021 - Present
    Senior Lecturer, Analytics Programme, SUSS Business School
  • 2017 - 2020
    Lecturer, Analytics Programme, SUSS Business School
  • 2015 - 2017
    Research Fellow, Global Asia Institute, National University of Singapore

Selected Journal Articles (Refereed)

  • Satisfacing Approach to On-Demand Ride-Matching, with Dongling Rong, Xinyu Sun, Shuangchi He, accepted with minor changes for Informs Journal on Computing (UTD, ABS4*, SCI).
  • Robust Repositioning for Vehicle Sharing, with He, Long and Hu, Zhengyu, Manufacturing & Service Operations Management, 2019, 22(2):241-256. (UTD, ABS4*, SCI)
  • Data-driven patient scheduling in emergency departments: A hybrid robust–stochastic approach, with Shuangchi He, Melvyn Sim, Management Science, 2019, 65(9):4123-4140. (UTD, ABS4*, SCI)
  • Adaptive Distributionally Robust Optimization, with Dimitris Bertsimas and Melvyn Sim,
  • Management Science, 2018, 65(2):604-618. (UTD, ABS4*, SCI)
  • A Robust Optimization Model for Managing Elective Admission in a public hospital, with Fan- wen Meng, Qi Jin, James Ang, Singfat Chu, Melvyn Sim, Operations Research, 2015, 63(6), 1452- 1467. (UTD, ABS4*, SCI)
  • Improvement in Management System of Color Ring Back Tone Service, in Chinese with Wang Chun, Liao Jianxin, Computer Systems & Application, 2009, 18(3), 23-26. (SCI)

Working Papers

  • Lessons for Implementing Marketing AI in a Business-to-Business Context, with Willie Low,Rohit Nishant, under 3rd round review for MIS Quarterly Executive (Impact Score 6.35, SSCI) .
  • An Integrated Order Dispatch Approach for Dynamic Ride Pooling and Hailing Services, under review for Production and Operations Management (UTD, ABS4*, SCI) .
  • A Practical Approach for On-Demand Ride-Matching with Order Cancellation, under review for Production and Operations Management (UTD, ABS4*, SCI).
  • A Data-driven Time-Constraints Order Dispatch Method for On-demand Food Delivery, with Dongling Rong, Xinyu Sun, submitting to Manufacturing & Service Operations Management, 2020, 22(2). (UTD, ABS4*, SCI).

Book Chapters

  • Covid-19 New Normal. World Scientific ISBN: 978-981-125-515-1. Chapter 4 ”Transformation and Reshaping of Industrial Supply Chains in the Post-Pandemic Era”(pp 59-72)

Analytics Software Product and Tools

  • Cloud Analytics for Teaching and Research: integrated data mining, optimization, simulation toolkit Jan - June. 2020
    • A complete tutorial guide for learning predictive and prescriptive analytics
    • All embedded with full documented Jupyter Notebooks
    • Rich applications and practice examples
    • Optimization include the integrated use of Docplex and Robust optimization in Python GitHub
  • ROC Solver: distributionally robust optimzation in C++, May. 2016
    • Coverage of the practical distributionally robust linear optimization and support a wide range of ambiguity set
    • Providing more than 100 extensible APIs with detailed API documentation.
    • Complemented several application test cases: Appointment Scheduling, Inventory Control, Optimizing Hospital Elective Admission and etc.
    • 20000 lines open source C++ code for public use available on my GitHub
  • Discrete Event Simulation Package for Healthcare Operations, Nov. 2016
    • modeling various process scenarios in hospital processes with open API for optimization strategy
    • Open source C++ code for public use available on my GitHub

    Research Projects

  • On Demand Service Platforms Dec. 2018 - Present
    • Large scale order dispatching with time constraints
    • Efficient ridesharing for independent agents
    • On-Demand Food Delivery Service (Last Mile Order Matching)
  • Omnichannel Retail Operations Management Dec. 2022 - Present
    • Inventory fulfillment decision-making for an omnichannel retailer
    • A satisficing approach for Omnichannel Product Selection and Shelf Space Planning Optimization
  • Healthcare Operations in Emergency Department, KTPH hospital Jan. 2013 - Sep. 2014
    • The patient flow process in Emergency & Acute departments of public hospitals in Singapore
    • Discrete event simulation tool for hospital process simulation

    Course Taught

  • Undergraduate Course Modules Taught:
    • ANL201: Data Visualization for Business, Spring 2020.
    • ANL203: Analytics for Decision Making, Fall 2017- Fall 2023.
    • ANL355: Applied Operations Research, Fall 2019 - Jan 2023.
    • ANL488: Applied Capstone Project, Spring ,Fall 2018 - 2023.
    • BUS107: Quantitative Methods, Spring 2018.
    • BUS489: Strategy for Business Management, Fall 2019 - 2023, Spring 2020.
    • BUS490: Business Strategy, Spring 2022 - 2023.
  • Graduate Course Modules Taught:
    • BUS551: Harness Technology for Business Innovation, Fall 2018 - 2021.
    • BUS651: Managing Technology and Innovation, Spring 2019.
    • MKT553: Digital Marketing: Search Engine Optimization, Spring 2020 - 2023.
    • MKT554: Digital Marketing: Google Analytics, Spring 2020 -2023.
    • IPM561: Contemporary Topics in Technology and Business, Spring Fall 2021 -2023.
    • FIN599: Applied Project for Master of Finance, 2019, 2022.
    • DBA799: DBA Doctoral Dissertation, 2020 - 2022.
  • Executive Management Program (EMP):
    • Artificial Intelligence: Implications for Business Strategy, Spring 2018 - 2023.
    • Technologies impacting financial institutions: AI and Cloud Computing, Fall 2018.

    PhD and DBA Students Supervision

  • DBA Supervision:
    • Willie Low,January 2020 – July 2022, Graduated
  • Co-Supervision of PhD students:
    • Rong Dongling (Xi’an Jiaotong University),Sep 2019 – July 2024 (expected), Thesis “On-demand order matching for Service Platform”

    Invited Seminar Presentations

  • Xi’an Jiaotong University, ChinaDec. 2019
  • University of New South Wales, AustraliaMar. 2018
  • Nanyang Business School, NTU, SingaporeDec. 2017
  • Shanghai Jiao Tong University, ChinaDec. 2016
  • City University of Hong Kong, China HKJuly. 2016

    Conference Presentations

  • POMS China International Meeting (Hangzhou, China)2023
  • APORS (Asia-Pacific Operational Research Society) 2022, Philippines2022
  • INFORMS Annual Meeting2013- 2015
  • POMS-HK2016
  • Chinese Scholars Association for Management Science and Engineering (CSAMSE) Annual 2015
  • 2013 - Present
    MSOM
  • 2010 - Present
    Member, INFORMS
  • 2022-Present
    MC Member of Operations Research of Singapore Society (ORSS)
  • 2019-2022
    Management Committee of ORSS, Honorary Treasurer, Asst. Honorary Secretary

Ad-hoc Referee for the following journals:

  • Management Science, Operations Research,European Journal of Operations Research, Automatica, Computers of Operations Research
  • Methodologies:
    • Robust Optimization
    • Stochastic Optimization for Decision Making under Uncertainty
    • Large Scale Computation
    • Deep Reinforcement Learning
  • Applications and Software:
    • Sharing Economics, Sustainable Operations Management
    • On-demand Platform Strategy
    • Healthcare Analytics
    • Robust Optimization Software (C++ APIs)
  • On Demand Service Platforms Dec. 2018 - Present
    • Large scale order dispatching with time constraints
    • Efficient ridesharing for independent agents
    • On-Demand Food Delivery Service (Last Mile Order Matching)
  • Omnichannel Retail Operations Management Dec. 2022 - Present
    • Inventory fulfillment decision-making for an omnichannel retailer
    • A satisficing approach for Omnichannel Product Selection and Shelf Space Planning Optimization
  • Healthcare Operations in Emergency Department, KTPH hospital Jan. 2013 - Sep. 2014
    • The patient flow process in Emergency & Acute departments of public hospitals in Singapore
    • Discrete event simulation tool for hospital process simulation

Course Taught

  • Undergraduate Course Modules Taught:
    • ANL201: Data Visualization for Business, Spring 2020.
    • ANL203: Analytics for Decision Making, Fall 2017- Fall 2023.
    • ANL355: Applied Operations Research, Fall 2019 - Jan 2023.
    • ANL488: Applied Capstone Project, Spring ,Fall 2018 - 2023.
    • BUS107: Quantitative Methods, Spring 2018.
    • BUS489: Strategy for Business Management, Fall 2019 - 2023, Spring 2020.
    • BUS490: Business Strategy, Spring 2022 - 2023.
  • Graduate Course Modules Taught:
    • BUS551: Harness Technology for Business Innovation, Fall 2018 - 2021.
    • BUS651: Managing Technology and Innovation, Spring 2019.
    • MKT553: Digital Marketing: Search Engine Optimization, Spring 2020 - 2023.
    • MKT554: Digital Marketing: Google Analytics, Spring 2020 -2023.
    • IPM561: Contemporary Topics in Technology and Business, Spring Fall 2021 -2023.
    • FIN599: Applied Project for Master of Finance, 2019, 2022.
    • DBA799: DBA Doctoral Dissertation, 2020 - 2022.
  • Executive Management Program (EMP):
    • Artificial Intelligence: Implications for Business Strategy, Spring 2018 - 2023.
    • Technologies impacting financial institutions: AI and Cloud Computing, Fall 2018.

    PhD and DBA Students Supervision

  • DBA Supervision:
    • Willie Low,January 2020 – July 2022, Graduated
  • Co-Supervision of PhD students:
    • Rong Dongling (Xi’an Jiaotong University),Sep 2019 – July 2024 (expected), Thesis “On-demand order matching for Service Platform”
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