Management of Eldercare Services

Singapore University of Social Sciences

Management of Eldercare Services (GER519)

Applications Open: To be confirmed

Applications Close: To be confirmed

Next Available Intake: To be confirmed

Course Types: To be confirmed

Language: English

Duration: 6 months

Fees: To be confirmed

Area of Interest: Gerontology

Schemes: To be confirmed

Funding: To be confirmed

School/Department: S R Nathan School of Human Development

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Synopsis

Management of Eldercare Services focuses on the influence of financial, human and organisational forces on eldercare services. Theory of management applied to organisations providing eldercare services will be examined. Various sources of public and private funding are looked at and how the funding stream affects the administration and delivery of services. Issues of quality, accessibility, affordability and reach of services are discussed in class. The management of both the public and privately funded services will be examined and critiqued. The role of human resource development and management is considered as strategic to delivering effective eldercare services. Issues of ethics, affordability, accessibility and reach of services will be deliberated in class. Contemporary issues such as government and public relations, community involvement and inter-organisational relations are examined for their implications on quality of service delivery in the eldercare sector.

Level: 5
Credit Units: 5
Presentation Pattern: EVERY JAN

Topics

Fundamentals of management
Management orientation and style
Financial challenges and funding issues
Human resource management and manpower challenges
Organisational challenges
Ethical and risk management issues
Understanding governance
Quality in services and innovation
Inter-organizational relations and models of collaboration
Community outreach and corporate responsibility
Marketing and public relations
Organisational challenges

Learning Outcome

Apply management principles, concepts and theory to eldercare agencies
Appraise the challenges and issues inherent in the collaboration and effective delivery of eldercare services.
Examine the forces in the external and internal environment factors that impact on the organization.
Discuss the inter-relationships among strategy, organisational structure, culture and performance.
Analyse the importance of managing community, government and inter-organisational relations.
Plan an eldercare social service or healthcare agency with appropriate professional skills and resources.