Singapore University of Social Sciences

Human-computer interaction (HCI), which focuses on the interaction between people and information systems, adopts a user-centric perspective to the design and use of information technology, and examines how related products and services can be created for a seamless interaction process. Knowledge of the design process and the roles of human cognition and emotion are integral for organisations who are keen to build innovative products and services that work more efficiently, deliver a peak user experience, and meet customers’ needs. MGT556 Human-Computer Interaction for Organisations examines how user-centric systems can be designed and implemented to enhance the utilisation of information systems. The goal is to design artifacts that allow users to meet their needs in the most effective, efficient, and satisfying manner. The course introduces students to a set of methods for exploring users’ needs and a cycle of discovery and evaluation in systems design. Students will learn about the opportunities and challenges in human-computer interaction for organisations, the interaction design process, and how organisations and knowledge workers can design peak user experiences that stand out from competition.