Singapore University of Social Sciences

MGT570 Service Robotics and Applications offers a comprehensive overview of the growing field of service robotics, tailored for students seeking to understand the pivotal role of robotics in modern industries and businesses. This introductory course navigates the theoretical foundations, practical applications, and ethical considerations of service robotics, presenting a balanced mix of academic insight and hands-on experience. The course begins by exploring the acceptance models and current literature surrounding service robots, providing students with a foundation of the theoretical frameworks that underpin the practical applications of these technologies. It also examines the transformative impact of service robots across a variety of sectors such as customer service, healthcare, hospitality, education, F&B, and retail, highlighting how these tools enhance operational efficiencies and address contemporary challenges. Central to the curriculum is an investigation into the design and operation principles of service robots. This exploration ensures students grasp the basic technical aspects and functionalities needed for the effective deployment of robotics solutions. Furthermore, the course also addresses the ethical, privacy, and societal considerations that accompany the deployment of service robots, encouraging a responsible and informed approach to technology integration.