Singapore University of Social Sciences

NPM506 Volunteer Management provides an in-depth examination of the asset-based and task-based views of volunteer management. The former focuses on the growth of volunteerism and explores theories, concepts and skills for aligning volunteers’ passion with non-profit organisations’ overarching strategies. Students will be required to delve into the self-concepts, work roles and expectations of volunteers. The latter looks at the strategic frameworks and management practices for mapping non-profit organisations’ needs to the engagement, recruitment and management of volunteers as crucial human capital. Students will analyse the links between the knowledge, skills and abilities of volunteers and the requirements of non-profit organisations. Students will also review how they can design better volunteering roles, in light of stakeholder-centricity in the third sector. The course would involve a reputable guest lecturer from the non-profit space and/or a volunteering site visit.