Duration: 1 day
Dates: 25 April 2025
Level: Basic
Venue: Singapore University of Social Sciences Campus or SUSS Academy
This one-day workshop is designed to equip professionals with a comprehensive understanding of the integration between Artificial Intelligence (AI) and Robotic Process Automation (RPA). As organizations increasingly turn to automation to enhance efficiency and productivity, this course will explore how these transformative technologies can work together to streamline operations and improve decision-making.
Participants will receive an overview of RPA, including its capabilities and benefits across various industries. Practical applications of leading RPA tools will be demonstrated through hands-on experience. The course will also introduce the fundamentals of AI agents and their role in augmenting business processes, along with real-world use cases that highlight their impact on operational efficiency.
By the end of this workshop, participants will be empowered to leverage RPA and AI effectively within their organizations, unlocking new automation potential and driving innovation.
Professionals in leadership positions, individuals who network and meet clients regularly, people who work consistently in teams and need to occasionally mediate conflict, and individuals who wish to learn how to develop long-lasting relationships.
- Overview of RPA, including its capabilities and benefits in various industries
- Practical applications of key RPA tools
- Fundamentals of AI agents and their role in augmenting business processes
- Real-world use cases for AI agents
- Steps to integrate new technologies into existing workflows
- Challenges and trends in technology adoption
Objectives
Upon completing the course, participants will:
- Effectively leverage RPA and AI within their organizations.
- Streamline work processes.
- Enhance decision-making.
- Drive innovation through automation.
A. Knowledge and Understanding (Theory Component)
By the end of this course, participants should be able to:
- Describe RPA basics, including its capabilities and benefits in various industries.
- Illustrate the fundamentals of AI agents and their role in augmenting business processes.
- Discuss real-world use cases for AI agents, highlighting their impact on operational efficiency.
B. Key Skills (Practical Component)
By the end of this course, participants should be able to:
- Demonstrate practical applications of key RPA tools through hands-on experience.
- Apply RPA and AI tools to work tasks.
| Time | Agenda |
|---|
| Day 1 |
| 0900 - 0915 | Overview of the Workshop, Objectives and Introduction
|
| 0915 - 1040 | Introduction to Robotic Process Automation (RPA) |
| 1040 - 1055 | Break |
| 1055 - 1200 | Practical Demonstration of RPA Tools |
| 1200 - 1300 | Lunch Break |
| 1300 - 1430 | Understanding Artificial Intelligence (AI) Agents |
| 1430 - 1530 | Use Cases of Artificial Intelligence (AI) Agents
|
| 1530 - 1545 | Break |
| 1545 - 1645 | Group Activity - Integrating technologies |
| 1645 - 1700 | Wrap Up and Q&A |
| 1700 - 1730 | Assessment |
- Participants are required to bring their own laptops.
- Participants have working knowledge of the use of MS Office 365 Excel.
Julia Li
Julia Li has a career spanning over 18 years at Google, where she has gained rich experience in product development and business operations. For the past decade, she has specialized in Machine Learning and Large Language Models, two pivotal areas driving AI innovation.
Julia has been instrumental in developing and implementing cutting-edge AI technologies, revolutionizing digital interactions. Her work has led to significant advancements in applications such as natural language processing, automated decision-making, and predictive analytics.
As an educator, Julia is committed to making AI accessible and engaging for all students. She believes in a hands-on approach to learning, combining theoretical foundations with practical exercises to ensure a comprehensive understanding of AI. Julia aims to inspire and equip students with the skills and knowledge needed to thrive in an AI-driven world.
Please submit the following documents to [email protected]:
- Coloured copy (back and front) of NRIC for Singaporeans and PRs, or "Employment"/"S" Pass for foreign applicant
- Application form
Course Fee
1 Mid-Career Enhanced Subsidy: Singaporeans aged 40 and above may enjoy subsidies up to 90% of the course fees.
2 Enhanced Training Support for SMEs: SME-sponsored employees (Singaporean Citizens and PRs) aged 21 and above may enjoy subsidies up to 90% of the course fees.
- Participants are required to achieve at least 75% attendance and pass any prescribed examinations/assessments or submit any course/project work (if any) under the course requirement.
- Participants are required to complete all surveys and feedbacks related to the course.
- The course fees are reviewed annually and may be revised. The University reserves the right to adjust the course fees without prior notice.
- Singapore University of Social Sciences reserves the right to amend and/or revise the above schedule without prior notice.
For clarification, please contact the SUSS Academy via the following:
Telephone: +65 6248 0263Email:
[email protected]