The Student Services Department (SS) acts as the first point of contact via hotline, counter and written correspondences to provide a positive student experience for SUSS students.

Introduction

E-Services

Key Features

We offer innovative tools and resources to provide you with an exceptional digital learning experience at SUSS.

Our suite of services include:

Canvas Learning Management System

• This is the Learning Management System (LMS) which you will use throughout your learning journey with us.
• Log in to access all your course-related materials (e.g. StudyGuide, eTextbook, your lecturer's powerpoint slides etc.) and announcements, participate in online discussions and quizzes, submit written assignments, download marked assignments and retrieve your assessments scores.
• You can also attend live virtual classes and replay your lecture recordings on the LMS.
• Learn more at Learning Services - Learning Management System.
  
  

iBookstore

• This is your personal bookstore, which you access via Canvas, to view and download the digital resources such as eTextbooks and StudyGuides associated with the courses you are enrolled in each semester.
• An eTextbook is the electronic version of a physical textbook, which should be downloaded at the start of the semester and accessed for offline reading via BookShelf or Adobe Digital Editions on different devices and across various operating systems. Please note that if an eTextbook has been issued for the course, no additional physical textbook will be issued.
• The interactive StudyGuide (iSG) is an e-book, written by the Faculty and Associate Faculty, for courses in SUSS. The StudyGuide is designed to engage students' learning through quizzes, activities, self-reflection and self-assessment.
  
  

SUSS Backpack

• This mobile app offers essential learning services at your fingertips, including quick access to your class timetable, StudyGuides, eTextbook, recorded lectures, narrated presentation materials and past year exam papers.
• Integrated with the Canvas LMS, you can also check for course announcements and assignment due dates.
• Use this app to track your Cumulative Grade Point Average (CGPA) scores, record your in-class attendance, contact support staff for technical enquiries, receive important notifications from SUSS instantaneously on your mobile and much more.
• Communicate with your classmates using the Chat function, a messaging service similar to WhatsApp/Line.
• Learn more at Learning Services - Backpack.
   

Zoom

• This is the video-conferencing platform for all your online classes at SUSS.
• Engage with your instructor and experience interactive lessons through screen sharing, break-out rooms, polls and chats.
• You can locate this tool at the left menu of your Canvas course, under the tab 'Virtual Class/Online Seminar'.
• Online lessons are recorded and available for your reference on the next working day.
• Access your Zoom Guide here.
  
  

Click here for a quick guide to 5 essential resources for your SUSS learning journey! To learn more, visit Learning Services Homepage or visit our Learning Services booth at Blk D PAT Foyer on Orientation Day!

Make SUSS Library your first stop for academic resources and research help.

Get started with SUSS Library

Search our collection, or directly look up resources:

• eBooks
• Databases
• eJournals
• Research Guides
• Newspapers and Magazines

If you don't know where to start, fret not! We have created a guide to using the library.

SUSS Library Login

Sign in to your account to authenticate your access to licensed resources and to save your searches:

Username: SUSS username (e.g. johntan001)
Password: SUSS password

Physical Library

SUSS Library is located at Block C.2.02. The opening hours are as follows:

During Academic Semester

Weekdays: 9:00am - 9:00pm
Saturdays: 9:00am - 5:00pm

During Semester Break

Weekdays: 9:00am - 5:00pm

The Library is closed on Sundays, Public Holidays and University Shutdown Days. There are study spaces, 5 discussion rooms and 2 call pods available in the library. Go to Library Facilities for more information.

Borrowing of Physical Resources

You can request for the loan of physical library materials via the Library's website and pick up the requested materials from the Smart Locker at Block C, Level 2 (C.2.02).

More information on borrowing privileges and the process for borrowing physical library resources is available here.

Document Delivery Service

If you are unable to locate journal articles or book chapters in SUSS Library, you can request them via our Document Delivery Service. You may request for:

• 10% or less of the total number of pages of a book; or
• one chapter of a book; or
• an article from an issue of a journal

Workshops

You are encouraged to attend the workshops conducted by the Library to develop your information and research skills. The recordings of the recent workshops and other videos are available in Panopto.

SUSS Library Blog

Subscribe to SUSS Library blog and stay updated on library news and events.

We're Here to Help

Ask the Library if you require help with research or accessing resources:

• Browse questions that have already been answered in the FAQs or email us at [email protected] with your questions.
• Make an appointment for a research consultation with our librarians to get personalised guidance on using library resources.
• Join The Library Now sessions held every last Tuesday and Wednesday of the month from 11:00am till 12:00pm at the library. During these sessions, you will get to find more about the library resources and have an opportunity to ask our librarians all your library-related questions.
• Check out our videos in Panopto to learn more about our resources and services.

The Teaching & Learning Centre (TLC) seeks to empower your academic journey at SUSS with our array of learning support resources. All resources are free, and include workshops (online, face-to-face, or hybrid), courses, coaching services, and e-Resources.

Full details can be found on our website.

Free Workshops for New Students

TLC strives to keep our provisions updated to stay relevant in the ever-changing learning landscape. From maneuvering Group-based Assignments to academic integrity and avoiding plagiarism, as well as using Generative AI to your advantage, WE GOT YOU COVERED. Do not miss out on these workshops on Study Skills and Assessment Skills!

For more information, click here.

Online Resources

1) Note Taking

For tips and techniques on effective note taking.

2)Academic Integrity

To find out more about the various citation styles such as APA, MLA, Chicago Manual/Turabian, what constitutes plagiarism and collusion, and how to avoid committing them

3) e-Resources by TLC

For TLC developed e-resources such as learning log and planner templates, online learning infographics, and citation guide video (APA style).

Core Learning offers various programmes to help enhance your English language skills. These include the English Proficiency Programme, Writing Coaches and Writing Workshops.

1. English Proficiency (EP) Programme
   The EP Programme consists of 5 self-paced courses comprising a diagnostic course and 4 language enhancement courses (LECs) that target different aspects of the language. Click here to learn more.
   
   
2. Writing Coaches
   This coaching service is designed for students who need individualised help to improve their English writing skills, e.g., writing techniques, use of citations, etc. Coaching sessions must be booked in advance and are available on a first-come-first-serve basis.
   
   Click here to find out more and/or register!
   
   
3. Writing Workshops
   These workshops offer students the opportunity to refine and practice their writing skills for various purposes and contexts in small group settings
   

Click here to find out more and/or register!

If you have any queries on the above programmes, please email us at [email protected]

We are here for you,
In your learning journey, & life transitions,
In your search for who you are, & who you can become.

About:
C-three offers free counselling, life coaching, and workshops to part/full-time students to promote wellness and resilience, facilitate personal development and discovery, and support students through various life transitions, such as:

• Adapting to university life (managing family-work life balance, assignments and deadlines)
• Managing motivation & emotions (mood, anxiety, procrastination, perfectionism, low motivation, fatigue, physical health)
• Relationship challenges (social challenges, romantic, family or marital relationships)
• Coping with crisis (bereavement and loss, separation, traumatic experiences)
• Seeking purpose and direction (personal growth, career decisions, self-discovery)

Location:
C-three is located on campus @ A3.05.B and C8.06.J.

Appointments & Resources:
Book appointments online and download resources from the C-three webpage.

Mailing List:
Sign up for the C-three mailing list to get notifications on curated programs to kickstart your first semester!

• “Finding My Balance for a Fulfilling Life” workshop
• “Dreamworks” workshop
• “Transition” personal consultation
• “Open Arts Studio” workshop

Here at SUSS, we strive to promote an inclusive and accessible learning environment for all students. We understand that students with special needs require additional support in their learning journey. The following support are available:

1. Academic Assistance/Accommodation
2. Inclusive Campus Facilities
3. SEN Support Fund
4. Peer Note-taking Services for non-academic programmes (For the Deaf and hard-of-hearing students)

Need support? Visit our webpage to find out more information:  Inclusive & Accessible Learning Support

Students who require accessible learning support are encouraged to reach out to [email protected].