As a full-time undergraduate of SUSS, you will be entitled to concessionary travel under the Tertiary Student Concessionary Scheme.
Please note that Part-time Undergraduates are not eligible for concessionary travel under the Tertiary Student Concessionary Scheme.
You are required to submit a photograph at the online matriculation process. SUSS will liaise with Transitlink to print the Tertiary Student Concession Card.
The Tertiary Student Concession Card will also be your SUSS student Card.
In the event you lose your Tertiary Student Concession Card, please do the following:
- To report the loss of your card, please call 1800-2255 663 and provide your NRIC number or concession card CAN ID (16-digit number at the back of the card) and contact number (leave a voice mail if you are calling after operating hours). The lost concession card will be invalidated within 48 hours from the time of the report.
- Concession card replacements for lost, damaged or faulty cards can be done at any of the Ticketing Service Centres (TSCs). For more information, you may download the SimplyGo app for the full suite of e-Services.
- However, please note that replacement requests via online/mobile app is only applicable for lost cards. For other replacements (damage/expired/defective cards), you must still proceed to any of the TSCs personally.
The charges for replacement of a lost, damaged or defective Tertiary Student Concession Card are:
| Replacement Costs | Lost Card | Damaged Card | Defective Card |
|---|
| Administrative Fee | S$13 (Ticketing Service Centres)
S$11 (Self-Service Channels) | Waived | Free Replacement |
| Card Cost | S$5.00 | S$5.00 |
| Personalisation Fee | S$3.10 | S$3.10 |
| Total | S$21.10 (Concession Card Replacement)
S$19.10 (Self-Service Channels) | S$8.10 | S$0 |
A minimum S$10 top-up is required to activate the card.
For more information, please refer to the SimplyGo website at www.simplygo.com.sg.